Frequently Asked Questions

An SMM (Social Media Marketing) panel is an online platform that allows agencies, businesses, creators, and resellers to buy social media marketing services—such as followers, views, likes, watch time, and comments—at wholesale prices. GeoSMM.pk specializes in localized services for Pakistani users, accepting PKR payments directly via JazzCash and EasyPaisa.

GeoSMM.pk supports instant automated deposits via JazzCash QR (Auto), EasyPaisa QR (Auto), JazzCash-to-JazzCash wallet transfer, EasyPaisa-to-EasyPaisa transfer, and manual bank transfers (Faysal Bank, Meezan Bank, HBL). International users can also pay using Binance Pay (USDT) and Perfect Money (USD).

Automated QR payments are typically verified within 1 to 5 minutes through our automated payment verification daemon. If you make a manual bank transfer, submit your Transaction ID (TID) along with a screenshot slip on the Add Funds page, and our team will approve it within 10 to 30 minutes during business hours.

Delivery start times vary by service. Most automated services (such as TikTok views or Instagram likes) start within 0 to 15 minutes of placement. High-retention YouTube views and organic-paced followers begin within 1 to 3 hours and deliver gradually to emulate natural viewer behavior.

Drip-Feed is a built-in campaign scheduling feature that splits your total order into multiple smaller batches delivered over specified time intervals. For example, instead of ordering 5,000 Instagram likes at once, you can set Drip-Feed to deliver 500 likes every 6 hours for 10 runs, ensuring organic pacing.

Yes. We never request your social media passwords or private login credentials. We only need your public profile URL or post link. Furthermore, your account must be set to Public (not Private) during the delivery phase for services to deliver successfully.

Refill services come with a warranty period (e.g., 30 days, 60 days, or 365 days). If you experience a drop in followers or views during that period, you can click the 'Refill' button in your Orders dashboard to restore the count for free. No-Refill services are discounted options without drop replacement.

Once an order is sent to the provider queue, it cannot be edited or canceled manually. If an order fails due to an invalid or private link, the system will automatically mark it as Canceled or Partial, and the remaining funds will be refunded back to your GeoSMM.pk wallet balance.

Yes! We offer a full REST API (v2) with documentation available at /api. Resellers can connect their own panel, WooCommerce store, or custom CRM to GeoSMM.pk to automate order placement, status checking, service syncing, and balance lookups.

Agencies and resellers spending over 25,000 PKR monthly are eligible for custom pricing tiers and VIP support. Contact our dedicated support team via WhatsApp with your account username to request reseller tier upgrades.

Orders usually move from Pending to In Progress within a few minutes. During peak server load or platform algorithm updates, delivery queues can take up to 24 hours. If an order remains pending longer than 24 hours, open a ticket or message our WhatsApp team with your Order ID.

You can open a support ticket directly from your account dashboard (/tickets) or message our dedicated WhatsApp support desk at +92 332 7075276 for immediate assistance with payments and orders.